Hotel Front Desk

Code: 5783

Department: Food Service and Tourism (03)

Training duration: 735 hours

Diploma: DVS

Credits: 49

Admission Requirements

• Status: PR or citizen
• Experience: None
• Diploma: University diploma

Description / Program Overview

To practise this occupation, students must acquire the knowledge, skills, attitudes and perceptions needed to build professional relationships with customers by telephone and in person, sell hotel products and services, make reservations, carry out accounting and night audit tasks, intervene in safety and security matters, communicate in a second language, use specialized hotel management software, carry out reception-related operations in non-computerized and computerized hotel environments, and quickly enter the workforce.

Job Titles After Graduation

• Hotel Front Desk