Secretarial Studies

Code: 5857

Department: Administration, Commerce and Computer Technology (01)

Training duration: 1485 hours

Diploma: DVS

Credits: 99

Admission Requirements

• Status: PR or citizen
• Experience: None
• Diploma: University diploma

Description / Program Overview

This study program prepares candidates to become secretaries. As part of daily tasks, a secretary independently undertakes the administrative tasks needed to support managers and professionals. Their duties vary by the type and size of the company. They are resource persons in the work environment and act as liaisons between different services of the company.

Secretarial tasks include entering text and data into a computer, editing documents and designing presentations, spreadsheets, and the visual design of documents, with or without guidance. In addition, secretaries may edit and organize documents entered by others and translate texts. They correct texts, do layout, organize and distribute documents. Secretaries must also ensure the quality of documents produced through proofreading for spelling, syntax and grammar.

In addition to producing quality documents, secretaries also: provide customer service; follow up on business dealings; organize meetings and events of all sizes; carry out document management by opening, filing and keeping documents up to date by traditional and digital means; provide technical support from time to time on equipment use and new employee onboarding; keep agendas up to date and make and confirm appointments; provide office supplies; carry out accounting tasks such as bookkeeping and bank deposits, follow up on supplier and customer accounts, and update information disseminated on interconnected websites and social media.

Job Titles After Graduation

• Administrative Assistant
• Human Resources Assistant
• Administrative Assistant
• Administrative Officer
• Data Entry Clerk
• Human Resources Clerk